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Return & Exchange Policy

At Daiselle, your satisfaction is our priority. Here's everything you need to know about our exchange policy.

Exchange Policy

  • We offer exchanges within 48 hours of receiving your order
  • Items must be unused, unwashed, and in original condition with tags intact
  • Contact us on WhatsApp at 0304-0455550 to initiate an exchange

How to Exchange

  1. WhatsApp us at 0304-0455550 within 48 hours of delivery
  2. Share your order details and reason for exchange
  3. Our team will arrange a pickup and send your replacement

Eligible for Exchange

  • Wrong size received
  • Damaged or defective item received
  • Wrong item delivered

Not Eligible for Exchange

  • Items returned after 48 hours of delivery
  • Washed, worn, or altered items
  • Items without original tags

Refund Policy

  • We currently offer exchanges only — no cash refunds
  • In case of a defective item, a full exchange or store credit will be provided

Questions?

WhatsApp: 0304-0455550
We reply within hours, 7 days a week.